:root {
  --outlook-navy: #071f2a;
  --outlook-petroleum: #0b3e4b;
  --outlook-indigo: #3346a8;
  --outlook-blue: #4775ba;
  --outlook-pool: #4fd5df;
  --outlook-ice: #eaf3f8;
  --outlook-paper: #f8fbfd;
  --outlook-line: #9bb3c4;
  --outlook-ink: #142d3a;
  --outlook-muted: #4c6471;
  --outlook-pane-width: clamp(260px, 20vw, 286px);
}

body.outlook-ui {
  min-height: 100vh;
  padding-left: var(--outlook-pane-width);
  background: linear-gradient(135deg, #d9e8f2 0, #f4f8fb 44%, #dceaf1 100%);
  color: var(--outlook-ink);
  font-family: Tahoma, Verdana, "Segoe UI", sans-serif;
  font-size: 16px;
  overflow-x: clip;
}

.outlook-pane {
  position: fixed;
  z-index: 1100;
  inset: 0 auto 0 0;
  display: flex;
  width: var(--outlook-pane-width);
  flex-direction: column;
  overflow: hidden;
  border-right: 1px solid #05151d;
  background: var(--outlook-petroleum);
  box-shadow: 5px 0 20px rgba(7, 31, 42, 0.24);
}

.outlook-pane-brand {
  display: grid;
  grid-template-columns: 42px 1fr;
  grid-template-rows: 1fr 1fr;
  align-items: center;
  min-height: 78px;
  padding: 10px 16px;
  border-bottom: 1px solid #061a23;
  background: linear-gradient(#4057bd, #26398e 52%, #152a74 53%, #243b91);
  color: #fff;
  font-family: Georgia, "Times New Roman", serif;
  font-size: 22px;
  letter-spacing: -0.02em;
  text-shadow: 0 1px #071546;
}

.outlook-bolt {
  grid-row: 1 / 3;
  display: grid;
  width: 34px;
  height: 34px;
  place-items: center;
  border: 1px solid #80f5ff;
  border-radius: 5px;
  background: linear-gradient(135deg, #22a9bd, #3443bd);
  box-shadow: inset 0 1px rgba(255,255,255,.5), 0 2px 5px rgba(0,0,0,.35);
  color: #fff;
  font-family: Tahoma, sans-serif;
}

.outlook-pane-brand small {
  color: #c9f7fa;
  font-family: Tahoma, sans-serif;
  font-size: 11px;
  font-weight: 400;
  letter-spacing: .08em;
  text-transform: uppercase;
}

.outlook-pane-caption {
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-height: 43px;
  padding: 0 14px;
  border-top: 1px solid #dbe8f4;
  border-bottom: 1px solid #6886a1;
  background: linear-gradient(#f5f9fc, #bfd2e1);
  color: #173b58;
  font-weight: 700;
  text-shadow: 0 1px #fff;
}

.outlook-pane-caption button {
  display: none;
  border: 0;
  background: transparent;
  color: #173b58;
  font-size: 26px;
}

.outlook-accordion {
  display: flex;
  min-height: 0;
  flex: 1;
  flex-direction: column;
  overflow: hidden;
  border-top: 1px solid #0b2631;
}

.outlook-pane-content {
  flex: 1;
  min-height: 90px;
  overflow-y: auto;
  padding: 16px 13px;
  background: linear-gradient(90deg, #dbe8f2, #f7fbfd 18%, #edf5f9);
  color: var(--outlook-ink);
}

.outlook-pane-content.is-opening {
  animation: outlook-content-open 180ms ease-out;
}

@keyframes outlook-content-open {
  from { opacity: .45; transform: translateY(-7px); }
  to { opacity: 1; transform: translateY(0); }
}

.outlook-folder-title {
  margin: 0 0 12px;
  padding-bottom: 8px;
  border-bottom: 1px solid #9db5c6;
  color: #244a68;
  font-size: 13px;
  font-weight: 700;
  text-transform: uppercase;
}

.outlook-pane-content ul { margin: 0; padding: 0; list-style: none; }
.outlook-pane-content li + li { border-top: 1px dotted #a8bdcb; }
.outlook-pane-content a {
  display: flex;
  gap: 9px;
  align-items: center;
  padding: 11px 7px;
  color: #173d5c;
  font-size: 14px;
  font-weight: 700;
  text-decoration: none;
}
.outlook-pane-content a span { color: var(--outlook-indigo); font-size: 20px; }
.outlook-pane-content a:hover, .outlook-pane-content a:focus-visible { background: #fff3c4; color: #132b83; outline: 1px solid #e0b84f; }
.outlook-pane-content a.is-current {
  background: linear-gradient(90deg, #d7e6ff, #f7fbff);
  box-shadow: inset 3px 0 var(--outlook-indigo);
  color: #142f80;
}
.outlook-pane-content a.is-current span { color: #142f80; }
.outlook-pane-content .outlook-link-parent {
  margin-top: 8px;
  border-top: 1px solid #8faabb;
}
.outlook-pane-content .outlook-link-parent > a {
  padding-top: 13px;
  color: #173653;
}
.outlook-pane-content .outlook-link-parent.has-current-child > a {
  background: linear-gradient(90deg, #d7e6ff, #f7fbff);
  box-shadow: inset 3px 0 var(--outlook-indigo);
  color: #142f80;
}
.outlook-accordion > button {
  display: grid;
  width: 100%;
  min-height: 54px;
  grid-template-columns: 36px 1fr 18px;
  align-items: center;
  padding: 0 13px;
  border: 0;
  border-top: 1px solid #5b8a9b;
  border-bottom: 1px solid #071d27;
  background: linear-gradient(#376b7c, #154756 48%, #0d3946 52%, #092f3a);
  color: #eefcff;
  cursor: pointer;
  text-align: left;
  text-shadow: 0 1px #071e27;
}
.outlook-accordion > button > span { color: var(--outlook-pool); font-size: 22px; text-align: center; }
.outlook-accordion > button > i { font-size: 22px; font-style: normal; opacity: .7; }
.outlook-accordion > button:hover { background: linear-gradient(#477c8e, #1a5868); }
.outlook-accordion > button.is-active {
  border-top-color: #fff4b2;
  background: linear-gradient(#fff8d6, #f4d978 52%, #dfb541 53%, #f3d46b);
  color: #172d3b;
  text-shadow: 0 1px #fff9d8;
}
.outlook-accordion > button.is-active > span { color: #3346a8; }

.outlook-pane-status {
  padding: 7px 12px;
  border-top: 1px solid #477381;
  background: #061b24;
  color: #b9d6dc;
  font-size: 11px;
  letter-spacing: .04em;
  text-transform: uppercase;
}
.outlook-pane-status i { display:inline-block; width:8px; height:8px; margin-right:7px; border-radius:50%; background:#4fd5df; box-shadow:0 0 8px #4fd5df; }
.outlook-mobile-toggle, .outlook-pane-shade { display: none; }

/* Fluent workplace surface */
.outlook-ui .site-header,
.outlook-ui .account-header,
.outlook-ui .admin-header {
  position: fixed;
  z-index: 1000;
  top: 0;
  right: 0;
  left: var(--outlook-pane-width);
  border-bottom: 1px solid #748fa5;
  background: linear-gradient(#fbfdff, #dae6ef 48%, #c3d5e2 52%, #eef5f8);
  box-shadow: 0 2px 8px rgba(36, 66, 88, .24);
}

/* O Outlook Bar é a navegação principal; o topo fica reservado à sessão. */
.outlook-ui .site-header {
  padding: 7px 0;
}

.outlook-ui .site-header .navbar,
.outlook-ui .account-navbar,
.outlook-ui .admin-header-inner {
  justify-content: flex-end;
}

.outlook-ui .site-header .brand,
.outlook-ui .account-header .brand,
.outlook-ui .admin-header .brand,
.outlook-ui .site-header .nav-menu > a:not(.button),
.outlook-ui .site-header .menu-toggle {
  display: none;
}

.outlook-ui .site-header .nav-menu {
  margin-left: auto;
}

.outlook-ui .account-back-link,
.outlook-ui .admin-header-link {
  margin-right: auto;
}

.outlook-ui .header-context-links {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-right: auto;
}

.outlook-ui .header-context-links .account-back-link,
.outlook-ui .header-context-links .admin-header-link { margin-right: 0; }

.outlook-context-nav,
.outlook-context-group {
  display: flex;
  min-width: 0;
  align-items: center;
}

.outlook-context-nav {
  margin-left: 6px;
}

.outlook-context-group {
  height: 42px;
  min-height: 42px;
  overflow: hidden;
  border: 1px solid #829cae;
  border-radius: 4px;
  background: rgba(255, 255, 255, .6);
  box-shadow: inset 0 1px #fff;
}

.outlook-context-label {
  align-self: stretch;
  display: inline-flex;
  align-items: center;
  padding: 0 12px;
  border-right: 1px solid #9db2c1;
  background: linear-gradient(#edf4f9, #c8d9e5);
  color: #294b61;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .035em;
  white-space: nowrap;
}

.outlook-context-group a {
  align-self: stretch;
  display: inline-flex;
  align-items: center;
  padding: 0 14px;
  border-right: 1px solid #b1c3cf;
  color: #17394d;
  font-size: 14px;
  font-weight: 700;
  text-decoration: none;
  white-space: nowrap;
}

.outlook-context-group a:last-child { border-right: 0; }
.outlook-context-group a:hover,
.outlook-context-group a:focus-visible { background: #fff3c4; color: #243386; outline: 0; }
.outlook-context-group a.is-current {
  background: linear-gradient(#6479df, #3144aa);
  color: #fff;
  text-shadow: 0 1px #17256e;
}

.outlook-ui .account-back-link,
.outlook-ui .admin-header-link {
  display: inline-flex;
  height: 42px;
  min-height: 42px;
  align-items: center;
  justify-content: center;
  margin-top: 0;
  padding: 9px 13px;
  border: 1px solid #829cae;
  border-radius: 4px;
  background: linear-gradient(#fff, #dce8f0);
  color: #17394d;
  font-size: 14px;
  font-weight: 700;
  text-decoration: none;
  box-shadow: inset 0 1px #fff;
}

.outlook-ui .account-back-link:hover,
.outlook-ui .admin-header-link:hover {
  border-color: #3346a8;
  background: #fff3c4;
  color: #243386;
}

body.outlook-ui .account-main { padding-top: 148px; }
body.outlook-ui .customer-detail-main { padding-top: 134px; }
body.outlook-ui .admin-main { padding-top: 136px; }

.outlook-ui .brand,
.outlook-ui .account-user strong,
.outlook-ui .admin-user strong { color: #17394d; }

.outlook-ui .session-nav.is-authenticated .session-state {
  min-height: 42px;
  padding: 0 11px;
  border: 1px solid #7897aa;
  border-radius: 4px;
  background: linear-gradient(180deg, #fff 0%, #e1edf4 100%);
  box-shadow: inset 0 1px #fff, 0 1px 3px rgba(17, 47, 64, .16);
  color: #17394d;
  font-size: 15px;
  font-weight: 700;
  text-shadow: 0 1px #fff;
}

/* Estado desconectado: mantém a leitura tão clara quanto o estado autenticado. */
.outlook-ui .session-nav:not(.is-authenticated) .session-state {
  min-height: 42px;
  padding: 0 11px;
  border: 1px solid #7897aa;
  border-radius: 4px;
  background: linear-gradient(180deg, #fff 0%, #e1edf4 100%);
  box-shadow: inset 0 1px #fff, 0 1px 3px rgba(17, 47, 64, .16);
  color: #17394d;
  font-size: 15px;
  font-weight: 700;
  text-shadow: 0 1px #fff;
}

.outlook-ui .session-nav:not(.is-authenticated) .session-state i {
  width: 9px;
  height: 9px;
  background: #527488;
  box-shadow: 0 0 0 4px #d5e3eb;
}

.outlook-ui .session-nav.is-authenticated .session-state i {
  width: 9px;
  height: 9px;
  background: #0b9f78;
  box-shadow: 0 0 0 4px #c9f3e7;
}

.outlook-ui .session-nav.is-authenticated .session-logout {
  min-height: 42px;
  padding: 0 14px;
  border: 1px solid #05232e;
  border-radius: 4px;
  background: linear-gradient(180deg, #1b5667 0%, #0b3e4b 52%, #082f3a 100%);
  box-shadow: inset 0 1px rgba(255, 255, 255, .25), 0 1px 3px rgba(17, 47, 64, .2);
  color: #fff;
  font-size: 15px;
  font-weight: 700;
  text-shadow: 0 1px #031a22;
}

.outlook-ui .session-nav.is-authenticated .session-logout:hover {
  border-color: #243a91;
  background: linear-gradient(180deg, #5870d5 0%, #3348ac 52%, #26388e 100%);
  color: #fff;
}

.outlook-ui .session-nav.is-authenticated .session-logout:focus-visible {
  outline: 3px solid var(--outlook-pool);
  outline-offset: 2px;
}

.outlook-ui .brand-mark {
  border: 1px solid #26368c;
  border-radius: 4px;
  background: linear-gradient(#6176df, #3042a8);
  box-shadow: inset 0 1px rgba(255,255,255,.6), 0 1px 2px rgba(0,0,0,.2);
}

.outlook-ui .container,
.outlook-ui .account-container,
.outlook-ui .admin-container { max-width: 1480px; }

.outlook-ui main,
.outlook-ui .site-header,
.outlook-ui .account-header,
.outlook-ui .admin-header,
.outlook-ui .site-footer,
.outlook-ui .hero-grid,
.outlook-ui .account-grid,
.outlook-ui .admin-detail-grid,
.outlook-ui .customer-detail-grid { min-width: 0; }

.outlook-ui .hero,
.outlook-ui .services-section,
.outlook-ui .faq-section,
.outlook-ui .about-section,
.outlook-ui .contact-section,
.outlook-ui .account-page,
.outlook-ui .admin-page { background: transparent; }

.outlook-ui .hero { min-height: auto; padding-top: 72px; }
.outlook-ui .hero::before { background: linear-gradient(90deg, rgba(79,213,223,.17), transparent 45%); }
.outlook-ui .hero-grid {
  grid-template-columns: minmax(0, 1.08fr) minmax(300px, .72fr);
  gap: clamp(38px, 5vw, 76px);
}
.outlook-ui .hero h1 {
  font-size: clamp(50px, calc((100vw - var(--outlook-pane-width)) * .068), 82px);
}
.outlook-ui .hero h1,
.outlook-ui .section-heading h2,
.outlook-ui .about-copy h2,
.outlook-ui .faq-heading h2,
.outlook-ui .account-welcome h1,
.outlook-ui .admin-title h1,
.outlook-ui .admin-detail-title h1,
.outlook-ui .customer-detail-title h1 { color: #112f40; font-family: Georgia, "Times New Roman", serif; text-shadow: 0 1px #fff; }
.outlook-ui .hero-lead,
.outlook-ui .section-heading > p,
.outlook-ui .about-copy > p,
.outlook-ui .faq-list details p,
.outlook-ui .account-welcome > p,
.outlook-ui .admin-title p,
.outlook-ui .admin-detail-title p,
.outlook-ui .customer-detail-title p { color: #425e6d; }

/* FAQ sobre superfície clara: contraste forte e leitura confortável. */
.outlook-ui .faq-grid h2 {
  color: #112f40;
  text-shadow: 0 1px #fff;
}

.outlook-ui .faq-grid .eyebrow {
  color: #176b78;
}

.outlook-ui .faq-list details {
  border-color: #7895a8;
}

.outlook-ui .faq-list summary {
  color: #17394d;
  text-shadow: 0 1px #fff;
}

.outlook-ui .faq-list summary:hover,
.outlook-ui .faq-list summary:focus-visible {
  color: #243b93;
}

.outlook-ui .faq-list summary span {
  background: #173f52;
  box-shadow: 0 1px 2px rgba(17, 47, 64, .22);
}

.outlook-ui .faq-list details p {
  color: #425e6d;
}

.outlook-ui .hero-card,
.outlook-ui .service-card,
.outlook-ui .account-card,
.outlook-ui .admin-card,
.outlook-ui .admin-request-table,
.outlook-ui .activation-card {
  border: 1px solid #8faabd;
  border-radius: 5px;
  background: linear-gradient(#fff, #f3f8fb);
  box-shadow: inset 0 1px #fff, 0 3px 10px rgba(37, 70, 91, .15);
  color: var(--outlook-ink);
}

.outlook-ui .hero-card-header,
.outlook-ui .hero-card > p,
.outlook-ui .hero-card li,
.outlook-ui .hero-card h2,
.outlook-ui .service-link {
  border-color: #9bb3c4;
  color: #294b5e;
}

.outlook-ui .hero-card-icon,
.outlook-ui .service-icon {
  background: #dce6ff;
  color: #3346a8;
}

/* Diferenciais sobre o fundo claro da página inicial. */
.outlook-ui .trust-list {
  color: #294b5e;
  font-size: 16px;
  font-weight: 700;
}

.outlook-ui .trust-list li {
  min-height: 38px;
  padding: 6px 10px;
  border: 1px solid #9bb3c4;
  border-radius: 4px;
  background: rgba(255, 255, 255, .72);
  box-shadow: inset 0 1px #fff;
}

.outlook-ui .trust-list svg {
  color: #087d8b;
  stroke-width: 3;
}

.outlook-ui .service-card h3,
.outlook-ui .account-card h2,
.outlook-ui .admin-card h2,
.outlook-ui .customer-original h2,
.outlook-ui .customer-conversation h2,
.outlook-ui .customer-quote h2 { color: #17394d; }
.outlook-ui .service-card p,
.outlook-ui .account-card p,
.outlook-ui .admin-card p,
.outlook-ui .account-data dd,
.outlook-ui .admin-contact dd { color: #385665; }

.outlook-ui .process-section {
  border-block: 1px solid #758fa3;
  background: linear-gradient(135deg, #173f52, #274da0);
}
.outlook-ui .about-section { background: rgba(214,231,240,.7); }
.outlook-ui .principles {
  gap: 16px;
}
.outlook-ui .principles div {
  min-height: 142px;
  padding: 20px 18px 18px;
  border: 1px solid #7897aa;
  border-top: 5px solid var(--outlook-pool);
  border-radius: 4px;
  background: linear-gradient(180deg, #fff 0%, #edf6fa 100%);
  box-shadow: 0 3px 9px rgba(17, 47, 64, .12);
}
.outlook-ui .principles strong {
  color: #12374a;
  font-family: Tahoma, Verdana, "Segoe UI", sans-serif;
  font-size: 19px;
  line-height: 1.3;
  text-shadow: 0 1px #fff;
}
.outlook-ui .principles span {
  margin-top: 10px;
  color: #345466;
  font-size: 16px;
  line-height: 1.55;
}
.outlook-ui .contact-panel { border: 1px solid #182f7b; border-radius: 5px; background: linear-gradient(#5d73d6, #283d9c 52%, #14286f); }
.outlook-ui .site-footer { background: #102f3d; }

.outlook-ui .button,
.outlook-ui button:not(.outlook-mobile-toggle):not(.outlook-pane-shade):not([data-outlook-close]) {
  border-radius: 4px;
}
.outlook-ui .button-primary,
.outlook-ui .admin-form .button-primary,
.outlook-ui .request-form .button-primary {
  border: 1px solid #26378f;
  background: linear-gradient(#6c7fe1, #3449b4 52%, #273a9b);
  box-shadow: inset 0 1px rgba(255,255,255,.55), 0 1px 3px rgba(0,0,0,.2);
}
.outlook-ui input,
.outlook-ui select,
.outlook-ui textarea {
  border: 1px solid #829cae;
  border-radius: 3px;
  background: #fff;
  color: #173342;
  box-shadow: inset 0 1px 3px rgba(35,63,80,.12);
}
.outlook-ui input:focus,
.outlook-ui select:focus,
.outlook-ui textarea:focus { border-color:#3346a8; box-shadow:0 0 0 3px rgba(79,213,223,.3); }

.outlook-ui .admin-filters {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 7px;
  padding: 8px;
  overflow: visible;
  border: 1px solid #8ca6b9;
  border-radius: 4px;
  background: linear-gradient(#f9fcfe, #d9e6ef);
  box-shadow: inset 0 1px #fff;
}
.outlook-ui .admin-filters a { color:#244a61; }
.outlook-ui .admin-filters a.is-active,
.outlook-ui .admin-filters a.active { background:#fff0b8; color:#243386; }
.outlook-ui .admin-request-row { border-color:#abc0cf; color:#17394d; }
.outlook-ui .admin-request-row:hover { background:#fff6cf; }
.outlook-ui .admin-request-code time,
.outlook-ui .admin-request-client strong,
.outlook-ui .admin-request-client span,
.outlook-ui .admin-request-service strong,
.outlook-ui .admin-request-service span,
.outlook-ui .admin-request-value,
.outlook-ui .admin-request-value.muted,
body.outlook-ui .admin-title > div > p:last-child,
body.outlook-ui .live-indicator,
body.outlook-ui .admin-user small {
  color: #486574;
}
.outlook-ui .admin-request-code strong,
.outlook-ui .admin-row-arrow { color:#167c91; }
.outlook-ui .admin-status { color:#fff; }
.outlook-ui .admin-status,
.outlook-ui .request-status,
.outlook-ui .live-indicator { border-radius:3px; }

body.outlook-ui .request-field > span,
body.outlook-ui .request-field > small,
body.outlook-ui .request-field small,
body.outlook-ui .request-submit > span,
body.outlook-ui .request-empty strong,
body.outlook-ui .request-empty p,
body.outlook-ui .account-user > div span,
body.outlook-ui .account-data dt {
  color: #486574;
}

body.outlook-ui .request-field > span,
body.outlook-ui .request-field label,
body.outlook-ui .request-empty strong {
  color: #17394d;
}

body.outlook-ui .request-field input::placeholder,
body.outlook-ui .request-field textarea::placeholder { color: #698391; opacity: 1; }

/* Formulário de solicitação em esquema claro, inclusive no seletor nativo. */
.outlook-ui .request-card,
.outlook-ui .request-card .request-form,
.outlook-ui .request-card input,
.outlook-ui .request-card select,
.outlook-ui .request-card textarea,
.outlook-ui .request-card option {
  color-scheme: light;
}

.outlook-ui .request-card .request-field label {
  margin-bottom: 10px;
  color: #14384c;
  font-size: 17px;
  font-weight: 800;
}

.outlook-ui .request-card .request-field input,
.outlook-ui .request-card .request-field select,
.outlook-ui .request-card .request-field textarea {
  border: 1px solid #6f8fa4;
  background: #fff;
  color: #102f40;
  caret-color: #263b9b;
  font-size: 17px;
  font-weight: 500;
}

.outlook-ui .request-card .request-field select {
  cursor: pointer;
}

.outlook-ui .request-card .request-field select:invalid { color: #526f7f; }

.outlook-ui .request-card .request-field select option {
  background: #fff;
  color: #102f40;
  font-size: 17px;
  font-weight: 500;
}

.outlook-ui .request-card .request-field select option:checked {
  background: #dce6ff;
  color: #142f80;
}

.outlook-ui .request-card .request-field input::placeholder,
.outlook-ui .request-card .request-field textarea::placeholder {
  color: #566f7d;
  opacity: 1;
}

.outlook-ui .request-card .request-field small,
.outlook-ui .request-card .request-submit > span {
  color: #3f6072;
  font-size: 14px;
}

.outlook-ui .request-card .request-field input:hover,
.outlook-ui .request-card .request-field select:hover,
.outlook-ui .request-card .request-field textarea:hover { border-color: #365f78; }

.outlook-ui .request-card .request-field input:focus,
.outlook-ui .request-card .request-field select:focus,
.outlook-ui .request-card .request-field textarea:focus {
  border-color: #263b9b;
  background: #fff;
  box-shadow: 0 0 0 4px rgba(79, 213, 223, .34);
}

.outlook-ui .request-card .request-submit {
  justify-content: flex-start;
  padding-top: 37px;
}

.outlook-ui .auth-shell,
.outlook-ui .admin-login-shell,
.outlook-ui .activation-shell { min-height:100vh; background:linear-gradient(135deg,#d7e7f1,#f9fcfd); }
.outlook-ui .auth-shell {
  width: 100%;
  min-width: 0;
  grid-template-columns: minmax(300px, .78fr) minmax(430px, 1.22fr);
}
.outlook-ui .admin-login-shell {
  width: 100%;
  min-width: 0;
  grid-template-columns: minmax(320px, .78fr) minmax(440px, 1.22fr);
}
.outlook-ui .auth-aside,
.outlook-ui .admin-login-brand {
  min-width: 0;
  overflow: hidden;
  padding: 44px clamp(30px, 4vw, 58px);
  background:linear-gradient(145deg,#173f52,#263b94);
}
.outlook-ui .auth-content,
.outlook-ui .admin-login-content {
  min-width: 0;
  padding: 44px clamp(32px, 5vw, 84px);
  background:#f7fbfd;
  color:#17394d;
}

.outlook-ui .auth-aside h1,
.outlook-ui .admin-login-brand h1 {
  max-width: 100%;
  overflow-wrap: normal;
  font-size: clamp(44px, calc((100vw - var(--outlook-pane-width)) * .043), 58px);
}

.outlook-ui .auth-form-wrap,
.outlook-ui .admin-login-card { min-width: 0; }

.outlook-ui .auth-aside .brand,
.outlook-ui .admin-login-brand .brand,
.outlook-ui .auth-aside h1,
.outlook-ui .admin-login-brand h1 {
  color: #fff;
}

body.outlook-ui .admin-login-brand h1 {
  font-size: clamp(44px, calc((100vw - var(--outlook-pane-width)) * .043), 56px);
}

.outlook-ui .auth-aside p,
.outlook-ui .auth-aside li,
.outlook-ui .admin-login-brand p,
.outlook-ui .admin-login-brand > div,
.outlook-ui .admin-login-brand .admin-login-note {
  color: #d6e8f2;
}

.outlook-ui .auth-content h2,
.outlook-ui .auth-content p,
.outlook-ui .auth-content label,
.outlook-ui .admin-login-content h2,
.outlook-ui .admin-login-content p,
.outlook-ui .admin-login-content label {
  color: #17394d;
}

body.outlook-ui .auth-content input,
body.outlook-ui .admin-login-content input {
  border-color: #829cae;
  background: #fff;
  color: #173342;
}

/* Conversa legível: histórico arejado, papéis claros e contraste AA. */
.outlook-ui .customer-conversation .account-card-heading,
.outlook-ui .admin-card .admin-card-heading {
  border-bottom-color: #7895a8;
}

.outlook-ui .customer-conversation .eyebrow,
.outlook-ui .admin-card .eyebrow {
  color: #31566b;
}

.outlook-ui .customer-conversation .request-count,
.outlook-ui .admin-card-heading > span {
  background: #172765;
  color: #fff;
}

.outlook-ui .customer-conversation .conversation-list,
.outlook-ui .admin-card .conversation-list {
  display: flex;
  max-height: min(58vh, 620px);
  flex-direction: column;
  gap: 20px;
  overflow-y: auto;
  padding: 28px 56px 32px;
  margin: 22px 0 0;
  border: 1px solid #a0b6c4;
  border-radius: 6px;
  background:
    linear-gradient(rgba(255,255,255,.82), rgba(241,248,251,.92)),
    repeating-linear-gradient(0deg, transparent 0 39px, rgba(91,126,148,.08) 39px 40px);
  box-shadow: inset 0 1px 4px rgba(31, 62, 81, .1);
  scrollbar-color: #6479ca #dbe8ef;
  scrollbar-width: thin;
}

.outlook-ui .customer-message,
.outlook-ui .conversation-message {
  position: relative;
  width: fit-content;
  max-width: min(76%, 760px);
  min-width: min(280px, calc(100% - 46px));
  padding: 17px 19px 18px;
  margin: 0;
  border: 1px solid #9bb3c3;
  border-radius: 5px 18px 18px 18px;
  background: #fff;
  box-shadow: 0 4px 12px rgba(24, 55, 74, .12);
  color: #17394d;
}

.outlook-ui .customer-message::before,
.outlook-ui .conversation-message::before {
  position: absolute;
  top: 0;
  left: -44px;
  display: grid;
  width: 34px;
  height: 34px;
  place-items: center;
  border: 1px solid #4052ac;
  border-radius: 50%;
  background: linear-gradient(#6579dc, #3447aa);
  color: #fff;
  content: "CL";
  font-size: 11px;
  font-weight: 800;
  box-shadow: 0 2px 6px rgba(35, 55, 118, .22);
}

.outlook-ui .customer-message-admin::before,
.outlook-ui .conversation-message.conversation-admin::before { content: "ϟ"; font-size: 18px; }

.outlook-ui .customer-message-cliente,
.outlook-ui .conversation-message.conversation-admin {
  align-self: flex-end;
  border-color: #193f51;
  border-radius: 18px 5px 18px 18px;
  background: linear-gradient(145deg, #123f50, #082c39);
  color: #fff;
  box-shadow: 0 5px 14px rgba(6, 39, 50, .22);
}

.outlook-ui .customer-message-cliente::before,
.outlook-ui .conversation-message.conversation-admin::before {
  right: -44px;
  left: auto;
}

.outlook-ui .customer-message-cliente::before { content: "EU"; }
.outlook-ui .conversation-message.conversation-cliente::before { content: "CL"; }

.outlook-ui .customer-message > div,
.outlook-ui .conversation-message > div {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 24px;
  padding-bottom: 9px;
  border-bottom: 1px solid #d5e0e6;
}

.outlook-ui .customer-message strong,
.outlook-ui .conversation-message strong {
  color: #14384c;
  font-size: 15px;
  font-weight: 800;
}

.outlook-ui .customer-message time,
.outlook-ui .conversation-message time {
  flex: 0 0 auto;
  color: #536f7e;
  font-size: 12px;
  font-weight: 600;
  white-space: nowrap;
}

.outlook-ui .customer-message p,
.outlook-ui .conversation-message p,
.outlook-ui .account-card .customer-message p,
.outlook-ui .admin-card .conversation-message p {
  margin: 11px 0 0;
  color: #294b5d;
  font-size: 17px;
  line-height: 1.65;
  overflow-wrap: anywhere;
}

.outlook-ui .customer-message-cliente > div,
.outlook-ui .conversation-message.conversation-admin > div {
  border-bottom-color: rgba(255,255,255,.24);
}

.outlook-ui .customer-message-cliente strong,
.outlook-ui .customer-message-cliente time,
.outlook-ui .customer-message-cliente p,
.outlook-ui .account-card .customer-message-cliente p,
.outlook-ui .conversation-message.conversation-admin strong,
.outlook-ui .conversation-message.conversation-admin time,
.outlook-ui .conversation-message.conversation-admin p,
.outlook-ui .admin-card .conversation-message.conversation-admin p {
  color: #fff;
}

.outlook-ui .customer-message-cliente time,
.outlook-ui .conversation-message.conversation-admin time { color: #c9e0e7; }

.outlook-ui .customer-reply-form,
.outlook-ui .admin-card .admin-form.admin-reply-form {
  gap: 15px;
  padding: 20px;
  margin-top: 20px;
  border: 1px solid #9cb3c2;
  border-radius: 6px;
  background: #edf5f8;
}

.outlook-ui .customer-reply-form label,
.outlook-ui .admin-reply-form label {
  color: #17394d;
  font-size: 16px;
}

.outlook-ui .customer-reply-form textarea,
.outlook-ui .admin-reply-form textarea {
  min-height: 128px;
  background: #fff;
  color: #173342;
  font-size: 17px;
  line-height: 1.65;
}

.outlook-ui .customer-reply-form .button,
.outlook-ui .admin-reply-form .button { justify-self: start; min-width: 210px; }

.outlook-ui .conversation-empty {
  border-color: #7898aa;
  background: #fff;
  color: #315366;
  font-size: 16px;
}

@media (min-width: 1181px) and (max-width: 1450px) {
  .outlook-ui .container,
  .outlook-ui .account-container,
  .outlook-ui .admin-container { width: min(calc(100% - 36px), 1480px); }

  .outlook-ui .account-grid {
    grid-template-columns: minmax(0, 1fr) minmax(260px, .66fr);
    gap: 22px;
  }

  .outlook-ui .admin-request-row {
    grid-template-columns: 105px minmax(160px, 1fr) minmax(180px, 1.15fr) 132px;
  }

  .outlook-ui .admin-request-value,
  .outlook-ui .admin-row-arrow { display: none; }

  .outlook-ui .admin-detail-grid,
  .outlook-ui .customer-detail-grid {
    grid-template-columns: minmax(0, 1fr) minmax(300px, .72fr);
    gap: 22px;
  }
}

@media (max-width: 1180px) {
  body.outlook-ui { padding-left: 0; padding-top: 48px; }
  .outlook-pane { width: min(88vw, 310px); transform: translateX(-105%); transition: transform 220ms ease; }
  .outlook-pane-open .outlook-pane { transform: translateX(0); }
  .outlook-pane-caption button { display:block; }
  .outlook-mobile-toggle {
    position: fixed; z-index: 1050; inset: 0 0 auto 0; display:flex; width:100%; height:48px; align-items:center; gap:10px; padding:0 14px;
    border:0; border-bottom:1px solid #13296f; background:linear-gradient(#5169ce,#283c9e); color:#fff; font-weight:700; text-align:left; box-shadow:0 2px 7px rgba(0,0,0,.25);
  }
  .outlook-mobile-toggle span { font-size:21px; }
  .outlook-pane-shade { position:fixed; z-index:1090; inset:0; width:100%; border:0; background:rgba(5,25,34,.65); }
  .outlook-pane-open .outlook-pane-shade { display:block; }
  .outlook-ui .site-header, .outlook-ui .account-header, .outlook-ui .admin-header { top:48px; left:0; }
  body.outlook-ui .site-header .navbar { min-height: 56px; justify-content: flex-end; }
  body.outlook-ui .site-header .nav-menu {
    position: static;
    display: flex;
    visibility: visible;
    width: auto;
    margin: 0;
    padding: 0;
    flex-direction: row;
    align-items: center;
    background: transparent;
    box-shadow: none;
    opacity: 1;
    transform: none;
    pointer-events: auto;
  }
  body.outlook-ui .site-header .session-nav {
    width: auto;
    margin: 0;
    padding: 0;
    border: 0;
  }
  .outlook-ui .hero { padding-top:45px; }
}

@media (max-width: 840px) {
  .outlook-ui .auth-shell,
  .outlook-ui .admin-login-shell { grid-template-columns: 1fr; }

  .outlook-ui .auth-aside,
  .outlook-ui .admin-login-brand {
    min-height: auto;
    padding: 38px clamp(24px, 7vw, 52px);
  }

  .outlook-ui .auth-aside h1,
  body.outlook-ui .admin-login-brand h1 { font-size: clamp(40px, 10vw, 54px); }

  .outlook-ui .auth-content,
  .outlook-ui .admin-login-content { padding: 40px clamp(22px, 7vw, 52px); }

  .outlook-ui .hero { padding-top: 112px; }
  .outlook-ui .hero-grid { grid-template-columns: 1fr; gap: 36px; }
  .outlook-ui .hero h1 { font-size: clamp(48px, 11vw, 72px); }

  .outlook-ui .request-card .request-submit { padding-top: 0; }
}

@media (max-width: 720px) {
  .outlook-ui .admin-filters { grid-template-columns: 1fr 1fr; }
  .outlook-ui .admin-user > span { display: grid; }
  body.outlook-ui .account-main { padding-top: 126px; }
  body.outlook-ui .customer-detail-main { padding-top: 118px; }
  body.outlook-ui .admin-main { padding-top: 128px; }

  .outlook-ui .account-back-link,
  .outlook-ui .admin-header-link {
    min-height: 42px;
    padding-inline: 10px;
    font-size: 13px;
  }

  .outlook-ui .header-context-links { gap: 5px; }

  .outlook-ui .header-context-links {
    min-width: 0;
    overflow-x: auto;
    scrollbar-width: thin;
  }

  .outlook-context-nav { margin-left: 0; }
  .outlook-context-label { display: none; }
  .outlook-context-group a { padding-inline: 11px; font-size: 13px; }

  .outlook-ui .customer-conversation .conversation-list,
  .outlook-ui .admin-card .conversation-list {
    max-height: 56vh;
    gap: 18px;
    padding: 22px 10px;
  }

  .outlook-ui .customer-message,
  .outlook-ui .conversation-message {
    max-width: calc(100% - 42px);
    min-width: 0;
    padding: 15px 16px 16px;
  }

  .outlook-ui .customer-message:not(.customer-message-cliente),
  .outlook-ui .conversation-message:not(.conversation-admin) { margin-left: 40px; }

  .outlook-ui .customer-message-cliente,
  .outlook-ui .conversation-message.conversation-admin { margin-right: 40px; }

  .outlook-ui .customer-message::before,
  .outlook-ui .conversation-message::before {
    left: -39px;
    width: 31px;
    height: 31px;
  }

  .outlook-ui .customer-message-cliente::before,
  .outlook-ui .conversation-message.conversation-admin::before {
    right: -39px;
    left: auto;
  }

  .outlook-ui .customer-message > div,
  .outlook-ui .conversation-message > div {
    align-items: flex-start;
    flex-direction: column;
    gap: 4px;
  }

  .outlook-ui .customer-message p,
  .outlook-ui .conversation-message p { font-size: 16px; }

  .outlook-ui .customer-reply-form,
  .outlook-ui .admin-card .admin-form.admin-reply-form { padding: 16px; }

  .outlook-ui .customer-reply-form .button,
  .outlook-ui .admin-reply-form .button { width: 100%; min-width: 0; }
}

@media (max-width: 560px) {
  body.outlook-ui { font-size: 17px; }
  .outlook-ui .hero h1 { font-size: clamp(43px, 13vw, 60px); }
}

@media (prefers-reduced-motion: reduce) {
  .outlook-pane, .outlook-pane * { transition:none !important; }
}